From sample bonding to acceptance, and after.
A defined five-step project process, local engineering in Southeast Asia and 7×24 remote maintenance.
How a project runs
- ConsultationMutual NDA first. You review ENG's technical specification so engineers understand your process intent.
- AgreementTechnical agreement and sales contract signed; deposit and delivery schedule confirmed.
- BuildTraceable order plan; the finished machine is inspected against the technical agreement before release.
- DeliveryDelivered to your site with commissioning, operator training and video-based remote service. Final payment after acceptance.
- After-sales7×24 after-sales and remote maintenance, plus a customer satisfaction survey.
Southeast Asia coverage
- Singapore: ENG overseas headquarters
- Penang, Malaysia: engineering center
- Bangkok, Thailand: process service center
- Fukuoka, Japan: R&D engineering center
- Remote diagnostics and maintenance, 7×24
Send us your die. We'll bond it.
Free sample bonding on the matching ENG machine. Share die, substrate and accuracy target, and an engineer replies within 24 hours.
- SendDie, substrate and target accuracy, under NDA if needed
- BondENG engineers run your parts on the matching machine
- ReportPlacement accuracy, process notes and a machine recommendation